I am having problems with my sewer system, who do I call?
Contact PeopleService at 218.590.5911. Failure to contact PeopleService when there is a sewer issue could result in repair costs that would be the responsibility of the property owner. If no one answers the phone number, please contact Chris at 218.410.0778, Jaymes at 218.464.8243, or Timothy at 218.341.3510.
I am new to the PLAWCS. Who do I call to set up billing?
Contact Eagle Accounting at firstname.lastname@example.org or 218.461.8092. Mailing address: PLAWCS c/o Eagle Accounting, PO Box 15221, Duluth, MN 55811. Failure to set up/update billing could result in fees that would be the property owner's responsibility.
I am tearing down a building on my property. Do I need to contact PLAWCS?
If you live within the PLAWCS district, and the building was connected to the sewer system at any point in time, then yes, you need to contact PLAWCS prior to removing the building. Our engineers will work with you to ensure that the system is not damaged during building removal. If sewer lines need to be capped, there is a deposit of $750. Once the capping is complete, the deposit, minus capping costs, is returned to the property owner. Failure to contact PLAWCS could result in costs that would be the responsibility of the property owners.
I am building a home on my property. Do I need to contact PLAWCS?
If you live within the PLAWCS district, then yes, you need to contact PLAWCS prior to any construction. Our engineers will work with you to ensure that your new building does not harm the sewer system, impact access to the system, and/or end up being built on top of the system and/or easement. Failure to contact PLAWCS could result in costs that would be the responsibility of the property owners. For new connections there is an application form which can be found HERE. It must be submitted, along with a $250.00 application fee prior to any construction taking place.
If you are considering connecting to the PLAWCS system,
or will be having any type of construction work done to your system,
you MUSThave the work done by a PLAWCS Approved Contractor. The current list of approved contractors can be found HERE.
My home needs to be reconnected to PLAWCS.
If you home was once connected to the PLAWCS system, please contact our office. If it is a simple reconnection, there is an application form which can be found HERE. You would submit that form with a $100.00 application fee.
How much does it cost to connect to PLAWCS?
If you are interested in connecting to the PLAWCS system there is an application that must be filled out, a deposit of $250 made, and approval of the PLAWCS board. Once approved, all fees related to the installation must be paid in advance. You can review our current price estimate HERE.
How does a contractor become a PLAWCS approved contractor?
They need to complete an application found HERE, make a payment of $30.00 and provide proof of liability insurance. The application is reviewed by the board and a determination is made on whether to approve their application.
My sewer system smells funny. If you notice any unusual sewer gas smell this winter in your home, there may be a simple solution. PeopleService responds to several calls for odors caused by blocked outside vents. The most common reasons for a blockag in this weather are snow buildup or ice, which can be caused by condensation freezing over the holes. If you are able to clear the vents, the odor should dissipate within minutes.
Do I need a SEWER BACK UP RIDER? Extremely cold weather the past couple of winters has resulted in some frozen sewer lines in the area. A frozen line has the potential to create further problems for both the system and the homeowner. PLAWCS and PeopleService recommend that homeowners consider purchasing a SEWER BACKUP RIDER on their homeowners insurance policy. Typical policies only cover up to $5,000 in damages, not nearly enough in the event of a sewer backup.
Read below for exerpts from an April Duluth News Tribune article: 'Flushable wipes can wreak havoc on sewers'.
Sewage was seeping into a resident's basement, and Dan Kovar could guess the cause: wet wipes.
Across the country, public works directors like Kovar are extracting the disposable baby, facial, and disinfecting wipes that have gotten caught in key pieces of their plumbing networks. The cloths have increasingly plugged pipes and pumps in recent years, forcing Minnesota cities to boost their monitoring and invest in expensive grinders. Kovar posted a warning on the city's Facebook page: A wipe labeled "flushable", on means that it "will fit down the piping within your home.
The wipes combine with grease and paper, forming massive clumps that eventually wind around pumps at lift stations, which bring sewage and wastewater to higher elevations, testing their motors and gears. Wipes have shortened pumps lives and transformed what it means to maintain a system.
This has become a huge problem, causing cities around the state to take measures to help prevent this from happening.
**More information and articles on this topic can be found on this page. Please take a moment to review them, and do your part to help maintain the integrity of your sewer system. PLAWCS thanks you!